Channels of E-banking

E-banking is defined as the automated delivery of new and traditional banking products and services directly to customers through electronic, interactive communication channels.

E-banking means electronic banking, whenever bank serving their customer through electronically and when receipts and payments and other banking transactions can make through computer network it’s called e-banking.

ATM (Automated Teller Machine):

These machines are available at bank and public places. Banks issues their customer ATM cards as per request.ATM holders use this card for quick money any time means 24 hours and 365 days. Through this machine, card holder can deposit limited amount. Card holder can use this card in another bank ATM.Some bank charge nominal fee per transaction

ATM is a computerized telecommunications device that provides a financial institution’s customers a method of financial transactions in a public space without the need for a human clerk or bank teller.Most banks now have more ATMs than branches, and ATMs are providing a wider range of services to a wider range of users. For example in Hong Kong, most ATMs enable anyone to deposite cash to any customer of the bank’s account by feeding in the notes and entering the account number to be credited.Also, most ATMs enable card holders from other banks to get their account balance and withdraw cash, even if the card is issued by a foreign bank

Telephone Banking:                     

Telephone Banking is a service provided by a financial institution which allows its customers to perform transactions over telephone.This normally includes bill payments for bills from major billers.

Online Banking:

Online Banking is a term used for performing transactions,payments etc. over the Internet through a bank,credit union or building society’s secure website.

Core Banking:

Core Banking is a general term used to describe the services provided by a group of networked bank branches. Bank customers may access their funds and other simple transactions from any of the member branch offices.

Mobile Banking

Mobile Banking is a term used for performing account transactions, balance checks, payments via mobile device such as mobile phone Most of the mobile payments fall in to four categories: Mobile banking enables:

SMS Banking:

SMS banking is  a technology-enabled service offering from banks to its customers, permitting them to operate selected banking services over their mobile phones using SMS messaging

Internet Banking

Several Banks offer the internet banking facility through which many transactions (other than cash deposit and withdrawal) can be performed. Computers like PCs, laptops and other electronic devices like palmtop may be used.


Points to remember while operating through ATM/ Debit/ Credit Cards/ Internet Banking:

  • Do not share your PIN / User ID and Password (for Internet Banking) with anyone or write it down anywhere
  • Do not speak out your PIN loudly or enter it when others are looking over your shoulder

Do not let anyone enter the PIN on your behalf, always enter the PIN yourself.

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